Privacy Policy

Last Updated: [Date]

Welcome to Evergreen Plants Shop. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website evergreenplantsus.com or make a purchase from us.

By using our website, you agree to the terms outlined in this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details, PayPal account information, and billing address. Note that we do not store complete payment details on our servers.
• Technical Data: IP address, browser type, device information, and browsing behavior on our website.
• Account Preferences: Saved payment methods, order history, wishlists, and communication preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders, including shipping and customer service.
• To personalize your shopping experience and recommend products such as Mini Kits, Evergreens, or Flowering Trees based on your preferences.
• To improve our website, products, and services through data analysis.
• To communicate with you about orders, promotions, and gardening tips.
• To ensure the security of our website and prevent fraud.

3. Data Sharing and Disclosure

We value your trust and do not sell or rent your personal data to third parties. However, we may share information in the following circumstances:

• Service Providers: With trusted partners who assist in payment processing (e.g., PayPal), shipping, and website operations. These parties are contractually obligated to protect your data.
• Legal Compliance: When required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where customer data may be transferred to the new entity.

4. Data Storage and Security

We take the security of your data as seriously as we care for our plants. Your information is stored securely using industry-standard measures:

• SSL encryption for all data transmissions.
• PCI-DSS compliant payment processing systems.
• Regular security audits and updates to protect against unauthorized access.
• Data is stored on secure servers, and we retain it only as long as necessary to fulfill the purposes outlined in this policy.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality, such as shopping cart and account login.
• Analytical Cookies: Help us understand how visitors interact with our site, allowing us to improve navigation and product displays.
• Marketing Cookies: Used to display relevant ads for products like Grow Kits or Self Tanner based on your interests.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding certain parts of Asia and remote locations), your data may be processed in the United States or other countries. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.

10. Contact Us

Thank you for trusting Evergreen Plants Shop. We are dedicated to nurturing your gardening journey with the same care and integrity we apply to protecting your privacy.